Seattle, WA

Strategy & Product delivery leader.
10+ years of business and technical alignment.

I work closely with the business and technical teams to define success, keen on collaboration and running programs that drive ROI from pilot to launch to adoption.

Worked with MicrosoftAWST-MobilePortland General ElectricGates FoundationSalesforceBECUSound Transit

What I do

Four areas, equal weight — the mix shifts with the program, the ownership doesn't.

01

Product management

Requirements, roadmap input, use cases and success metrics.

02

Delivery & go-live

QA, cutover, change management and adoption measurement.

03

Platforms

CMS and DAM, personalization, enterprise data platforms.

04

Data & AI

Use-case definition, agent workflows, governance and risk.

About

I sit between the business use case and the build. That means defining what a program or effort is supposed to achieve, working closely with technical teams and staying through launch until people are actually using it.

My work and experience has spanned content and personalization platforms, enterprise data, and of course AI. The industries have changed; but the job hasn't.

Outside of work: avid gardener, love cooking (anything braised), always a long list of home projects, and an Australian Shepherd who loves his walks!

Résumé

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HSO — Director, Data & AI

Co-lead the data service line: presales scoping, use-case definition, and an AI advisory and governance capability built from scratch.

2025 – present

Slalom — Senior Principal

Go-live ownership at Portland General Electric, enterprise governance at T-Mobile, roadmap and voice-of-customer work at AWS; mentored consultants for six years.

2017 – 2025

Rauxa — Senior Strategic Planner

Acting product manager for a quick-service ordering app; CMS builds and content strategy across four platforms.

2015 – 2017

The Buddy Group — Digital Strategist

Multi-channel digital strategy for Dell, Wells Fargo and King's Hawaiian.

2013 – 2015

Skills

Requirements & roadmap · go-live and adoption · governance & risk · executive stakeholder management · business case and ROI · people leadership

Technical fluency

Azure · Microsoft Fabric · Power Platform · Copilot Studio · Amazon Bedrock · Snowflake · Databricks · Sitecore, WordPress, Drupal · Jira & Confluence · AI-assisted development ("vibe coding") & rapid prototyping

Education & community

BA, UC Santa Barbara · Université de Lyon, intensive French · CASA volunteer since 2019 · VOICE mentor, 2023

Portfolio

Two recent builds — small, working tools rather than slideware.

Molt

Multi-agent Gmail cleanup · Claude Sonnet 4 · Gmail + Notion
Molt product screenshot: 'Your inbox, shed the noise' hero with feature cards for scanning, review, and Notion logging

A five-agent pipeline that clears out promotional inbox clutter. It scans Gmail's Promotions tab, dedupes senders by domain, and automatically processes unsubscribe requests across dozens of senders — flagging anything that needs a manual click, like a mailto-based opt-out, instead of guessing. A summary lands in Notion when it's done.

  1. 1
    Scout — searches Gmail's promotions category for recent emails
  2. 2
    Reader — deduplicates results by sender domain
  3. 3
    Extractor — reads each email and pulls the unsubscribe mechanism (link or mailto address)
  4. 4
    Firer — sends the unsubscribe request automatically for link-based senders, flags mailto-based ones as needing manual action
  5. 5
    Logger — writes a summary report to Notion (counts and a per-sender table)

Revenue Leakage Diagnostic

Conversational diagnostic agent · Claude Sonnet 4 · built for a small business consulting practice
The diagnostic agent mid-conversation, introducing itself and starting the first category of questions

A conversational diagnostic tool, not a static quiz. It interviews business owners one question at a time across eight categories — pricing, no-shows and cancellations, lead follow-up, overhead, cash flow, inventory, labor, and untracked marketing spend — estimating the monthly dollar impact of each gap and recommending a specific fix before moving to the next category. Access is gated to active clients.